FAQs - Details

How does the shut-off valve work?

Once the shut-off valve is found turn it to make sure it isn't stuck. Water valves are generally closed by turning the handle clockwise, however, if a valve does not turn easily do not force it. If this happens you may want to have the valve repaired so it will work should you need it. Once the valve has been turned off, check sinks and other fixtures to be sure you have found the main valve and that it is working properly. When opening the valve again to restore water, open the valve fully then close it just a quarter of a turn to make closing the valve easier the next time. You should check every water fixture shut-off valve periodically.