FAQs - Details

Where is the shut-off valve?

Your main water shut-off valve controls the water coming into your house. The shut-off valve is normally near the water meter but if your meter is outside, find the place where the water service line enters your home or building. The shut-off valve is likely to be located near the point of entry, and in many cases may be found in the basement or under the kitchen sink. We recommend you put a tag on it or paint it a bright color so it can easily be found. It is important that everyone in your home be aware of its location and know how to turn it off. In case of an emergency such as a burst pipe, quick action could prevent costly damage from flooding.