ADA Grievance Procedures

TOWN OF EDINBURGH

GRIEVANCE PROCEDURE UNDER

THE AMERICANS WITH DISABILITIES ACT

 

 

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA").   It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Town of Edinburgh.  The Town’s Personnel Policy governs employment­ related complaints of disability discrimination.

 

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.

 

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

     Mary Patterson – Town of Edinburgh ADA Coordinator

     107 South Holland St.

     Edinburgh, IN  46124

     Phone: (812) 526-3510           TTY: 711         Email:   mpatterson@edinburgh.in.us

 

 

Within  15 calendar days after  receipt  of  the  complaint, the  ADA Coordinator Mary Patterson  and  his designee  will  meet  with  the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator Mary Patterson or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the Town of Edinburgh and offer options for substantive resolution of the complaint.

 

If the response by the ADA Coordinator Mary Patterson or hers designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Town Council.

 

Within 15 calendar days after receipt of the appeal, the Town Council will meet with the complainant to discuss the complaint and the possible resolutions.  Within 15 calendar days of the meeting, the Town Council Designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio CD, with a final resolution of the complaint. The response will explain the position of the ADA Coordinator and offer options for substantive resolution of the complaint if different from those indicated by the subcommittee in the first step.

All written complaints received by Mary Patterson or her designee, appeals to the Town Council, and responses from these two offices will be retained by the Town of Edinburgh for at least three years.